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Celebrate successes in software & operations

You may have heard that it’s our 20th birthday at Dude Solutions, and we’re celebrating all year long!  

A very important piece of the celebration is looking at the impact our clients have made throughout the years. It’s quite a footprint! 

We have so many great stories to share of money saved, energy recouped and new team members hired all because of one critical element: efficiency through technology. 

Technology is often a great gateway to efficiency. And in turn, efficiency can be a good way to save resources and do more effective work – which is a win for everyone (staff, your organization and the people you serve). 

Bringing efficiency to life

That’s definitely how it is for Kendal at Ithaca Continuing Care Retiring Community in Ithaca, New York who uses Dude Solutions’ software, TheWorxHubTM.

They are a CCRC (or continuing care retirement community) with a 105-acre campus – which is plenty to take care of for their Facility Services team. 

So, here’s how Kendal at Ithaca has gained efficiency: 

  • Lowered 30-day turnaround for resident rooms to 5 days (industry standard is 2 weeks!) 

  • Gained 6 full-time maintenance, grounds people and housekeepers for a new repositioning project (they used the data to prove their need) 

  • Technicians can complete their own work orders and see all the info they need on their mobile device (a huge time and hassle savings) 

  • Use reports to keep committees informed on their work (leading to fewer complaints with more communication)  

All these efficiencies mean that their Facility Services team can deliver better service overall, which leads to a better community and happier residents (and family members). 

"With data and technology, I can prove that we have the right number of people in the right place at the right time.” -Jodi Abel, Facility Services Information Assistant 


Look forward to more client impact stories in the coming weeks or find more to read up on and share in our Case Studies section

Interested in learning more?

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