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Client Impact Series: YMCA of Delaware Saves Millions in 12 Years with Dude Solutions

Grace Flack
  • Oct 29, 2019
  • 2 minute read

Even though we’re nearing toward the end of the year, we’re still celebrating our 20th birthday here at Dude Solutions. 

There sure is a lot to celebrate from hardworking clients to passionate employees, as well as the work we accomplish together. Today, we’re taking another chance to share a client impact story. 

Meet YMCA of Delaware.  

They’ve been partnering with Dude Solutions for more than a decade, and they’ve seen some serious savings from centralizing their operations. The man behind their Dude Solutions products and success is Christopher Ryan, Group Vice President, Buildings and Properties. 

YMCA of Delaware has used our software to help organize their operations, create new efficiencies, and save on costs with improved programs for preventive maintenance, energy management and more. 

Here are some of the benefits they’ve seen: 

  • More than $1.5 million in operations savings 

  • $263,000 under budget on facilities operating expenses (in 2017) 

  • 26% reduction in energy costs (2018 vs. 2008) 

  • 10% reduction in total electric use (from 2010-2016) 

  • 5% reduction in total gas use (from 2015-2017) 

  • Ability to complete 3x the work orders (2007 vs. 2018) 

“Every year this organization has completed more work requests and been far more productive than the prior year,” Chris says. In fact, in 2017, 96% of their corrective work orders (those submitted by staff) were completed on time, which ranks in the top 2% of best performing YMCAs in the world. 

See more stats from the YMCAs we serve. 

Chris also pulls data through reporting throughout the year to create a 25+ page annual report that informs others throughout the organization about his department’s critical work. 

Here are some of the things he tracks: 

  • Supply cost/sq. ft. or member 

  • Repair supply cost/sq. ft. or member 

  • Salary cost/sq. ft. 

  • Total facility cost/sq. ft. 

  • Electric and gas use 

Tracking these numbers and improving on them means that they not only run their organization more efficiently, but they’re able to offer safer services to their community.


After all, better work for better lives is what we’re all about! 


For more good news, check out our last client impact blog post or read through more success stories in our Case Studies section.

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