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Learn more about our first class of Certified Dudes from Dude University 2017 and see how you can get the accreditation.

We often hear from someone new to one of our solutions that they want access to online training in addition to our Legendary Support. Sometimes, we hear more:

a) We are hiring and want to be sure someone has experience using the Dude.

b) I want to get promoted and having experience with the Dude is a plus.

c) We are invested in being better at what we do, so knowing how best to apply what we have from the Dude is vital.

With all these reasons in mind, we developed Dude Learn and established the foundation of a certification program as part of our client education initiatives, beginning first with our facility work management systems. At Dude University, we administered the exam with 55 clients who were excited to challenge their knowledge of our software. Exams were administered across the MaintenanceEssentials, EventEssentials and MaintenanceEdge platforms.

We are happy to announce 11 clients achieved a passing score and will be receiving a copy of their certifications in the coming weeks. Chris Stevens from Stafford County has the claim to fame as being the “First Officially Certified Dude” and Travis Tracey from Frederick County Public Schools took two of our exams and passed both!

Below is a list of the clients who passed an exam:

Name

Organization

Certified Solution(s)

Chris Stevens

Stafford County

MaintenanceEdge

Zina Bell

Noresco

MaintenanceEdge

Travis Tracey

Frederick County Public Schools

MaintenanceEssentials;
EventEssentials

Michael Madrake

Frederick County Public Schools

MaintenanceEssentials

Edwin Zelek

Prince William County Public Schools

MaintenanceEssentials

Mike Whitford

Pitt County Schools

MaintenanceEssentials

Matt Venturini

Prince William County Public Schools

MaintenanceEssentials

Liz Garver

Prince William County Public Schools

MaintenanceEssentials

Jonathan McCalip

Phoenix-Talent School District #4

MaintenanceEssentials

Terry Naylor

School District #39 (Vancouver School Board)

MaintenanceEssentials

Peter Lindner

Wheaton Christian Grammar School

MaintenanceEssentials


How was the certification performed? 

Certifications are very serious to us. It is how we gauge the knowledge of our own staff and proof you know your stuff in managing and troubleshooting solutions. We have personal experience in how seriously other companies such as Microsoft and Salesforce ensure there are no disturbances and no ability to circumvent the exam process. We allowed attendees at Dude University to register for the opportunity to take the exam in an environment monitored physically and virtually at the same time. 

If I am interested in being “Dude Certified”, what do I need to know? 

It is highly recommended to take courses and assessments in Dude Learn to increase your likelihood of passing on the first exam. Even long-time, highly experienced users in daily functions are caught off-guard by capabilities they have not used since their account was established, or perhaps they did not implement themselves. Going into the exam confident about managing work or events is only one aspect of the exam as it also includes account setup and management, troubleshooting, scenarios and detailed reporting capabilities. 

Want to test drive a sample Dude Learn course that helps in preparation for the exam? View the Maintenance Administrator Reporting topic in Dude Learn that includes skill assessments. 

The next slated opportunity to take one of our certifications is Dude University in San Diego in March 2018. We will be exploring other options between now and then that will accommodate our strict exam monitoring environment.

Interested in learning more?

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