With the fast-paced nature of our work today, it can be difficult to squeeze in learning time. Even though a lot of our workplaces expect us to be continual learners.
Thankfully, e-learning has made a big difference in the accessibility of learning opportunities for the modern worker.
Consultant Marc Rosenberg, PhD, says e- or mobile learning is "the capability to seamlessly deliver a wide array of knowledge and performance improvement resources to users—anyplace, on any platform, on-demand, and at the moment of need."
First-generation e-learning was mainly online text and images, more like an electronic textbook: boring.
Newer cloud-based software makes it easy to create engaging and interactive learning about products and processes, while tracking progress and completion, and complementing hands-on learning.
A 2016 Forrester Consulting study of US and Canada HR and Learning/Development Leaders (commissioned by Adobe) found:
Mobile learning allows operations professionals to learn without being chained or tethered to their office.
They can learn when convenient for them, standing in line, in a waiting area, and, most importantly, at a job site.
Here are some additional benefits:
"E-Learning is more efficient. It can take anywhere from 25 to 60 percent less time to convey the same amount of instruction or information as in a classroom," noted Rosenberg.
The late Peter Drucker famously said: "With the interactivity of the internet, we get the equivalent of a one-to-one teacher-student ratio. The means are finally at hand to improve productivity in education."
This has never been truer than today, when resources are available from organizations internally, insurance companies and even vendors like Dude Solutions. Sample service-sector courses designed using popular authoring software can be found on HFI-U.
Allen Rathey Bio
Allen Rathey is principal of the Healthy Facilities Institute (HFI) and HFI-U specializing in e-learning.