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Open Letter to All Operations Professionals

Ed Roshitsh
  • Mar 19, 2020
  • 2 minute read

Dear Operations Professionals,

We wanted you to know that we’re thinking about all of you in this time of uncertainty. 

And as we're thinking about all of those impacted by the COVID-19 outbreak, we've been reflecting on our unsung heroes in the world of operations and how you are serving such a critical role during this time. 

That’s why we wanted to say thank you. 

Thank you for your work, day in and day out. 

Your overtime, your long hours, your work around the clock, and your dedication to keep our buildings, organizations, communities and lives running. Gratitude. 

You don’t often take days off. And when there is uncertainty, you’re on the front lines. 

Thank you for going in to work when you feel uncertain, and for being a picture of confidence and consistency. 

Thank you for keeping our hospitals and senior living facilities open, safe and healthy. Your work literally saves lives and, for that, we will be ever grateful.  

For keeping our schools clean and safe, when students and staff are there and when they’re not. We rest easier knowing our schools will be healthy and safe when students return to the classroom. 

For keeping our manufacturing plants running in good times and bad and for providing us with the things we need to live the lives we want to live. 

For powering our communities and helping our local governments do their important work and be a beacon in times of trouble. 

Custodians, housekeepers and cleaners, we depend on you. Thank you for all the extra tedious tasks and cleaning and sanitizing you do. Often no one says thank you, even though your work revolves around serving others. 

We’re also especially grateful for those who have put in extra hours these past few days and weeks to serve their community, from our dedicated healthcare workers to our grocery and food deliverers. 

Thank you for granting us peace of mind, even when you shoulder the extra burden of care and safety. 

We are grateful for your relentless passion for serving others. 


You are our unsung heroes, today and every day, and we say thank you.


We can’t imagine our world without you. 

-Ed Roshitsh, CEO of Dude Solutions


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