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Community Ideas

  • Submitted
4
votes
— 5 Comments Display an Image of an Inventory Item for Users to View a Picture Before Placing Supply Request

It would be very beneficial to be able to paste an image into the description box of an item so that those requesting an item can actually see a picture of the item before they place an order.

  • Submitted
6
votes
— 4 Comments Customize What Inventory Items Are Available for Request by Location and/or Role

We are implementing ID right now, and I noticed there is no way to restrict some locations from requesting incorrect items. For instance: Ceiling tiles, we have some schools that use unique ceiling tiles and it would be nice to remove the guesswork for …

  • Under Review
2
votes
— 5 Comments Filter by Purpose in the WorkCenter App

Would like the ability to create a filter in the WorkCenter app that tracks the work order by purpose code (after hours, fire, safety, etc.) so a technician can refine their search from their mobile device. Andy

  • Submitted
12
votes
— 4 Comments Hide Inactive Users from the User List

I would like to "hide" or "delete" inactive users. Or possibly have the option to place all inactive users under a specific category so it will not show in the active users list.

  • Submitted
257
votes
— 30 Comments Assign More Than One Technician to a Work Order

I am sure everyone has had the same issue. You have a project that will take more than one Tech. A person who puts in the request, puts all of it on one Work Order. It would be nice to add the Electrican, Plumber, etc and have it go to each individual …

  • Submitted
1
votes
— 2 Comments Stretch Room Box for Events with More Than 3 Rooms for More Visibility During Invoicing and Printing

As it currently stands, if an organization requests more than three (3) rooms, we are limited to viewing the top 3. Is there any way we can put one of those "stretchable" boxes on this field? There may be other reasons, but it would be helpful for those …

  • Submitted
2
votes
— 0 Comments Add Time Started and Finished to Work Order Transactions to Capture Labor

Is there a way that technicians (individuals doing work) can indicate a start time and end time for a specific job - which could also calculate the time spent on that particular job? Please?? Also, there are times when more than one tech is assigned to …

  • Submitted
7
votes
— 4 Comments Allow Requesters to Add Information to Open Work Orders

It would be nice to have a submitter to a work order be able to access their work order and be able to change, update or add additional information to that work order. Currently they have to send me an email and I have to go in and change the work order …

  • Submitted
31
votes
— 1 Comment Allow Requesters to Cancel a Work Order or IT Help Desk Ticket If Services Are No Longer Needed

Make it so that requesters can update their own tickets. Sometimes they fix the problem on their own or the problem goes away.

  • Submitted
8
votes
— 2 Comments 2 colors on calendar - community vs school events

I would love to see an option for 2 colors so that we can have one color for community use and one color for school events.


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