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Community Ideas

  • Submitted
5
votes
— 5 Comments Display an Image of an Inventory Item for Users to View a Picture Before Placing Supply Request

It would be very beneficial to be able to paste an image into the description box of an item so that those requesting an item can actually see a picture of the item before they place an order.

  • Submitted
25
votes
— 3 Comments Delete or Archive Inventory Storage Pools

It would be beneficial to be able to delete or remove pools in Inventory Direct. Currently if there transactions to a pool, I am unable to remove or delete. It would be helpful if I could remove or delete a pool regardless.

  • Submitted
16
votes
— 3 Comments Batch Change or Mass Update Work Order and Help Desk Ticket Data

It would be nice to have a batch feature for incident changes. I was doing some clean up from the Maintenance Direct side to eliminate some overlapping craft areas with our newly activated IT Direct and to have to go in individually and unassociated them …

  • Submitted
12
votes
— 4 Comments Hide Inactive Users from the User List

I would like to "hide" or "delete" inactive users. Or possibly have the option to place all inactive users under a specific category so it will not show in the active users list.

  • Submitted
6
votes
— 2 Comments Connector for Services Such as Microsoft Teams to Capture New Help Desk Requests

In Microsoft Teams, you have the ability to connect outside resources that get automatically added to the chat channel. For example, maybe if a certain twitter account tweets, it will make a post to your team. I would love to have a connector with …

  • Submitted
7
votes
— 4 Comments Customize What Inventory Items Are Available for Request by Location and/or Role

We are implementing ID right now, and I noticed there is no way to restrict some locations from requesting incorrect items. For instance: Ceiling tiles, we have some schools that use unique ceiling tiles and it would be nice to remove the guesswork for …

  • Under Review
2
votes
— 5 Comments Filter by Purpose in the WorkCenter App

Would like the ability to create a filter in the WorkCenter app that tracks the work order by purpose code (after hours, fire, safety, etc.) so a technician can refine their search from their mobile device. Andy

  • Submitted
257
votes
— 30 Comments Assign More Than One Technician to a Work Order

I am sure everyone has had the same issue. You have a project that will take more than one Tech. A person who puts in the request, puts all of it on one Work Order. It would be nice to add the Electrican, Plumber, etc and have it go to each individual …

  • Submitted
1
votes
— 2 Comments Stretch Room Box for Events with More Than 3 Rooms for More Visibility During Invoicing and Printing

As it currently stands, if an organization requests more than three (3) rooms, we are limited to viewing the top 3. Is there any way we can put one of those "stretchable" boxes on this field? There may be other reasons, but it would be helpful for those …

  • Submitted
2
votes
— 0 Comments Add Time Started and Finished to Work Order Transactions to Capture Labor

Is there a way that technicians (individuals doing work) can indicate a start time and end time for a specific job - which could also calculate the time spent on that particular job? Please?? Also, there are times when more than one tech is assigned to …


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