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(Submitted) Pass a Variable Such as Work ID to a Third Party Survey Link When Surveying Requesters

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  • 2/17/2016
  • 407 Views
  • Comments
  • Last Activity: 3 months ago

Company Response

Fielding Harloe
Fielding Harloe 2 years ago

Hey Matt

The current requester survey mechanism does pass the Incident ID as part of the email body. However the tool does not have the ability to edit the URL in the dynamic way you described. Thank you for taking the time to post to the SD community!

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Pass a Variable Such as Work ID to a Third Party Survey Link When Surveying Requesters

Matt Verlinden
Matt Verlinden 2 years ago

Company Response

Fielding Harloe
Fielding Harloe 2 years ago

Hey Matt

The current requester survey mechanism does pass the Incident ID as part of the email body. However the tool does not have the ability to edit the URL in the dynamic way you described. Thank you for taking the time to post to the SD community!

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