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It would be really nice to have routing dependent based upon user group type in addition to the locations, buildings and rooms. In my situation I have 4 types of user groups, 1 Internal type and 3 external types. The internal user group requests can be approved and activated at the site level, no problem. It would be nice though to not allow requests from any external group to be approved by the site. It would be great to add an additional routing step to these types or groups or have completely separate routing for them.