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Thanks for sharing this idea, Greg. We are looking at ways to incorporate vendors easier into the work order process. One idea is to have a vendor portal. Right now, you can create a generic email address - like from gmail, and in the settings have it forwarded to multiple email addresses.
I would like the ability to add multiple email addresses to a user. This would come in handy with our vendors so work orders do not get missed. Some vendors are requesting that it be sent to more than one person.