Skip to content

Community Ideas

1 Votes
Votes

(Submitted) Add the Short Version of the IT Help Desk Ticket Form to Other User Roles

Return to previous page

You have votes remaining
  • 1/15/2016
  • 1272 Views
  • Comments
  • Last Activity: 2 months ago

Company Response

Fielding Harloe
Fielding Harloe 2 years ago

Hi Karen!

The New Incident forms for Technicians and Site Resources are already abridged to the point that they mirror the MSB page in their current form, and actually require less input than the Short Form available to Administrators. Were you recommending this format based on the keyboard shortcuts, or on the information present on the Short Form?

Comments

Vote Locked
You have votes remaining
Votes -  Submitted

Add the Short Version of the IT Help Desk Ticket Form to Other User Roles

Karen Potvin
Karen Potvin 2 years ago

Company Response

Fielding Harloe
Fielding Harloe 2 years ago

Hi Karen!

The New Incident forms for Technicians and Site Resources are already abridged to the point that they mirror the MSB page in their current form, and actually require less input than the Short Form available to Administrators. Were you recommending this format based on the keyboard shortcuts, or on the information present on the Short Form?

Comments


Sign In to Participate
Or register to become a member
Back to top