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— 1 Comment Add Rich Text Format or Enable HTML for Major Fields in Trip Request Form

For requestors I wanted to have the guidelines to follow in the requestor form. Trip Direct offers some "canned" messages to select and post. It also has an option to type a custom message. This custom message does not have a WYSIWYG editor and does not …

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0
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— 1 Comment API for Incident - Programming with ticket data

Hello, We are currently using web spiders to scrape ticket data so we can sort and display it on a Trello board. The mobile app doesn't quite fit our needs. Scraping the data tends to break when things get changed, and real-time updating with spiders …

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26
votes
— 1 Comment Ability to add custom problem types

Why can't we make our own problem types? We could get much better reports for ROI with more specific problem types like iPad, Chromebook, etc. But even beyond that each district would have different needs so the ability to create custom problem types …

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5
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— 0 Comments WYSIWYG Editor

Have the ability to format text on areas where text is allowed. For example: in Trip Direct there is an area where custom text is allowed but it is very limited in formatting. Emphasizing certain text on a form will allow users to address areas of the …


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