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— 0 Comments Email Notifications for Tasks for Food Services on a Trip Needs to Include the Quantity Requested

In the Trip Direct request form there is a field for Bag lunch. It asks you how many you will need. However the generated task that goes to the assigned person only tells them they need to make bag lunches and not how many. If there is a field already …

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6
votes
— 0 Comments Display Event Statuses in Layman Terms in Email Notifications to Schedule Requesters

We have a lot of confusion from requesters regarding the approval process for their requests and it comes from the language in the schedule routing emails they receive. Looking at an example email here is what they see after our site administrators giver …

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6
votes
— 3 Comments Customize Message Center Email: Control What Fields to Include in Your Message

The message center notifications do not provide enough information about the work order request. The notifications include the following fields: Work Order Number, Location (Campus), and Request Description. It would be extremely helpful to include the …

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1
votes
— 0 Comments Use a Do Not Reply Address in Email Notifications to Relieve Mail Servers and Avoid Bouncebacks

If an end user replies to a schooldude message or has an out of office reply set, messages are not accepted by the SchoolDude mail server smtp.schooldude.com. Outgoing mail servers re-try to send and users get undeliverable messages because they are …

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5
votes
— 1 Comment Customize Formatting of Email Notifications and Control What Fields to Include

We have our "Supervisor I" role receiving the "Notify of Work Complete" email, and he noticed that the WO Description: ##REQUESTDESC## field is not included in the email template for MD. It appears in the Notify Of Work Completion emails for Site …

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6
votes
— 4 Comments Email Notification to an Event Contact That a Payment Toward an Invoice Was Received

I would like to have a button that would allow us to automatically send a receipt to a contact person via e-mail.

  • Submitted
1
votes
— 1 Comment Quick Link to Email a IT Help Desk Ticket's Requester from the Home Page Assigned Incident Area

Provide a quick way to email requester from the incident home page instead of going into the ticket and creating a new message. With multiple incidents coming in, this would be a great tool to use to quickly email the requestor instead of having to go …

  • Submitted
1
votes
— 1 Comment Rephrase or Allow Customization of Email Opt-Out for Event Notifications and Updates

I feel like there needs to be a better way to word the option to opt-out of notifications that what is on the application process. We have so many people check the box to opt-out of notifications but what they don't understand is that we aren't going to …

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1
votes
— 0 Comments Send an Email Reminder to a Trip Requester Before Their Travel Reservation is Scheduled to Occur

It would be great if the system would send out a reminder email for trips that are scheduled for the week. I have found that some of our trip takers forget they have booked a trip and they do not get back with me. I think if they receive an email stating …

  • Submitted
1
votes
— 0 Comments Allow Users to Have Multiple Email Addresses

I would like the ability to add multiple email addresses to a user. This would come in handy with our vendors so work orders do not get missed. Some vendors are requesting that it be sent to more than one person.


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