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1
votes
— 1 Comment Include Event Service Tasks in the Email Notifications to Requesters After a Schedule is Approved

When users make a request in FSDirect, and it is approved, they should automatically get an e-mail with a task description of all their requests. Rather than have an FSAdministrator populate/print it for them.

  • Submitted
1
votes
— 1 Comment Customize Automatic Email Notifications: Control What Fields to Include

I would like to see if we can add Target Start Date to the email notification sent to technicians when work orders are assigned. The email notification includes everything but the Target Date. If this could be added, if would help the technician see …

  • Submitted
5
votes
— 0 Comments Add Tip About Options for Checking Conflicts in the Account Settings For Scheduling Events

should have notation underneath to choose 2nd option also includes first option

  • Submitted
1
votes
— 2 Comments Customize Formatting of Email Notifications and Control What Fields to Include

Can we have an option to format the notification emails to make them easier to read? Or can you take the information on the original message and format it like this? Incident Description: 2 laptops from the English department are not working. cart 3 # …

  • Submitted
1
votes
— 1 Comment Rephrase or Allow Customization of Email Opt-Out for Event Notifications and Updates

I feel like there needs to be a better way to word the option to opt-out of notifications that what is on the application process. We have so many people check the box to opt-out of notifications but what they don't understand is that we aren't going to …

  • Submitted
6
votes
— 1 Comment Email Notification Links Do Not Take Users to the Appropriate Sign-In Page If You Have SSO Enabled

When I get a: SchoolDude Message Center <message.center@smtp.schooldude.com> Message it brings me to a basic Sign In Page. Not the SSO sign in page. Not sure why, seems like the logical thing when you have SSO enabled.

  • Submitted
4
votes
— 1 Comment Send an Email Reminder to an Event Requester Before Their Event Reservation is Scheduled to Occur

We would like Schooldude to have the capability to send a reminder to a facilities requestor 7-10 days prior to the date of the reservation they requested.

  • Submitted
1
votes
— 0 Comments Include Direct Link in Email Notifications to Administrators to View an IT Help Desk Ticket

In the role of Administrator, it would really save time to have a direct link from the email notification that "connects/points" the Ticket # in the e-mail to the actual ticket in School Dude. Currently, we receive an email notification, then we have to …

  • Submitted
2
votes
— 0 Comments Email Service Providers About Task Changes for Events If a Schedule is Updated or Cancelled

Secondary email notifications are sent to Service Providers when a meeting or event is canceled or if any of the service providers tasks are added or changed. It does NOT send notifications if the event is simply moved to another date with no additional …

  • Submitted
1
votes
— 2 Comments Email Notifications for a Scheduled Event Cancellations Need to Include Appropriate Reason

I would like to suggest that cancellation notifications (that are automatically generated by SDFD) NOT state that the event is being cancelled because the facility is not available . . . more times than not, the event schedule is being cancelled by the …


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