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Community Ideas

  • Submitted
5
votes
— 0 Comments More Granular Security Options to Configure User Roles in Scheduling, Approving and Invoicing Events

More granular security options for each role. For example, we need our Site Admin II role to be able to Activate certain events, but would prefer that they are not able to create rooms or invoice for their location. The room creation and invoicing …

  • Submitted
1
votes
— 0 Comments Modify Timing from Midnight to During Business Hours for When Journal Notes are Automatically Sent

When sending reminders through journal notes the end-user will receive the reminder to their phone sometime after midnight. This has been problematic for my district and has rendered the feature useless to us. My request is that the journal notes notify …

  • Submitted
1
votes
— 0 Comments Route Completed Work Orders to a Supervisor for Final Verification

I would like all completed work orders to be routed to the maintenance supervisor for verification and inspection purposes/accountability.

  • Submitted
1
votes
— 0 Comments Show and Report Upon Status of Forwarded and Shared Work Requests Between Maintenance and IT

It would be helpful to report the status of both original requestsas well the status of the newly attached ticket on forwarded requests. It is difficult reconciling shared work onforwarded tickets. Often projects ping-pongbetween IT and Maintenance, one …

  • Submitted
1
votes
— 3 Comments Allow Requester to View and Download Attachments on Work Orders and IT Help Desk Tickets

Allow the requester to go back to a completed work order and download attachments. For Example, a user submits a work order stating that their notebook computer's batter is dead. The Technician assigned to the request can get a quote for the correct …

  • Submitted
1
votes
— 1 Comment Ability to Add to the List of Maintenance and IT Service Options for Event Scheduling Tasks

We would like to add to the list of Maintenance and IT Services.

  • Submitted
1
votes
— 1 Comment Add "Drainage Retention Area/Pond" to the Area Types Category List

Add a new area description for drainage retention area/pond. Our district is full of them at every location.

  • Submitted
8
votes
— 2 Comments Add Fields to Equipment List to Identify Voltage, HP, etc.

The entry form for equipment needs to have more pertinent fields added to it. Specifically, Voltage, Amps, Phase, HP to make the info more relevant.

  • Submitted
1
votes
— 1 Comment Utility Account Details Report by Utility Provider by Building

I would like when I pull a report on the above by provider, I get also the a report total of the uses- tons, lbs, cubic yds, and not only the cost. To make sure everything is correct I have to either add or subtract. Remember, I have other providers, …


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