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— 1 Comment Keep Formatting on IT Help Desk Ticket Submissions as the Requester Submitted It

The incident description field should keep the formatting as the requester enters it. Ticket email looks like this: Jane Doe 123456 Bill Simms 123457 Hank Swarms 123458 Incident Description looks like this: Jane Doe 123456 Bill Simms 123457 Hank …


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