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— 0 Comments Include Room Names in Work Orders and Help Desk Tickets Created from Scheduled Event Tasks

Our Maintenance and IT staff need to see the Room number in any incidents created from a transfer from FS Direct. Currently it populates with "Refer to Schedule". Area transfers, room does not. Thanks, John

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— 0 Comments Automate Creation of Work Orders or Help Desk Tickets Based on the Tasks from Events

I know FS Direct can operate as a stand alone system. If you use IT and/or Maintenance Direct, there should be an option in FS Direct set up to automate the incident creation for tasks. If an approved schedule request contains a service request, the …


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