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1
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— 1 Comment Add Sorting Options for the Mobile App for Work Orders

The Technician would like to be able to sort work orders on the mobile app. They would like to see what in on the calendar for the day and as well as sort by

  • Submitted
5
votes
— 0 Comments Quick Assign Page to Batch Dispatch Help Desk Tickets to Various Technicians

instead of viewing unassigned tickets one by one and assigning each ticket individually to a technician, there should be a way to view all unassigned tickets, and from there simply have a check box and a drop down menu of your techs. once you select the …

  • Submitted
1
votes
— 0 Comments Add "Assembly Room" to the Area Types Category List

It would be great if Assembly Room was an area option in IT Direct and Maintenance Direct. We actually have a room called Assembly Room.

  • Submitted
1
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— 0 Comments Use Schedule Requester's Name as the Work Order Contact Instead of Who Created It from an Event Task

I have been using MD for over 4 years now, and we recently implemented FSDirect. This has simplified many things, but seems to have one downfall that I have not noticed previously: I created a work order from FSDirect and put the requester's name in the …

  • Submitted
1
votes
— 3 Comments Import Tool to Identify New Users with Role and Related Asset Data and to Batch Disable Users

We have a 1 to 1 program in all our high schools (3000+ in the combined sites). We need the capability to mass import new user information and assign them a role. WE assign those users an asset in ITAM. We do not allow students access to any SD product. …

  • Submitted
1
votes
— 0 Comments Home Page Widget That Displays a Report or Filtered Work Order Search List Results

Homepage widgets that display report results and/or filtered work order lists

  • Submitted
1
votes
— 0 Comments Display Budget Assignment on Work Order Purchase Transactions

Every month I audit the previous months work orders placed into 'complete' status prior to closing them, specifically to be prepared for business to reconcile MDirect books with our accounting system, to verify accuracy of data entry by multiple staff …

  • Submitted
1
votes
— 0 Comments Multiple Sorting Capability to Advanced Searching

It would be great to have multiple sort criteria on an advanced search. For example, sort by priority first, then by date


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