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Community Ideas

  • Submitted
2
votes
— 0 Comments Show What Work Orders Technicians are Currently Working Upon Based Upon the Mobile App

I would like to be able see what any job a technician is clocked on to. If they use a portable device by the swipe feature it has a time stamp so we should be able to look at our technicians work orders and tell what they are working on at any given time.

  • Submitted
12
votes
— 4 Comments Mobile App QR Code Reader to Submit New and to See Existing Work Requests for Equipment and Assets

IT would be great to have a SchoolDude app that my technicians could go to a piece of equipment and scan a QR Code and then that QR Code and then it would pull up work orders for that piece of equipment. Some other areas where this would be helpful, …

  • Submitted
8
votes
— 0 Comments Mobile App for Requesters to Submit Issues, View Schedule Requests and Event Setup Tasks

At the University level, students and teachers are asking for the ability to identify facility discrepancies and event set-ups at the point in which they are discovered. Providing the requester a mobile app to their Smart Device enhances the current …

  • Submitted
2
votes
— 1 Comment Automatically Move Closed IT Help Desk Tickets Down on the Mobile App

Let said your are using School-dude on Smartphone Mobile App and you have 25 Incidents , well here come the problem even you close them , they remain in the same position, forcing you to scroll all the way between incident in order to look for open new …

  • Submitted
1
votes
— 0 Comments Add Address to Locations and Buildings to Show Work Lists by Geolocation

This would be helpful for mobile and my technicians in the future to have an address entered on Location and Buildings for GEOLOCATION, so when they walk into a location and activate the app it will show them open work orders they have access to for that …

  • Submitted
2
votes
— 2 Comments WorkCenter App training

There needs to be a webinar or training offered specifically for using the WorkCenter Application. We are implementing the use of this campus wide, and I am being presented many questions. I received little training and explanation of how it works …

  • Submitted
1
votes
— 0 Comments WORKCENTER APP IDEAS for next update/release

We are implementing the WorkCenter app through our trades group, and they have come to me with many suggestions. 1 - there should be the ability to see their own previously entered labor transactions on their assigned work through the WorkCenter App. …

  • Submitted
0
votes
— 1 Comment API for Incident - Programming with ticket data

Hello, We are currently using web spiders to scrape ticket data so we can sort and display it on a Trello board. The mobile app doesn't quite fit our needs. Scraping the data tends to break when things get changed, and real-time updating with spiders …

  • Submitted
8
votes
— 2 Comments Data entry signature

Maintenance Direct, it would be great if we could have an electronic signature for the transactions.  More for the input of budge items.  We are going paperless and our tech's are adding information while in the field with their IPads …


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