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Community Ideas

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1
votes
— 3 Comments Email Domain Validation for Requesters Adding Themselves as Users

We have many duplicate accounts being created when users either mistype their e-mail or use a different e-mail than their work e-mail. This problem would be greatly reduced if the My School Building wizard included the option to specify an acceptable …

  • Submitted
1
votes
— 2 Comments Tweak Wording on MySchoolBuilding Requester Portal Login Page

When entering a work order for the firsttime a NEW requester has the option to either click on the top portion -CURRENT USER Login Here - OR the bottom portion - NEVER SUBMITTED AREQUEST. The NEW requester immediately enters their info. on the top …

  • Submitted
72
votes
— 12 Comments Option to Use Recaptcha in Requester Portal Instead of a Submittal Password

As a college with thousands of distant learners, it would be extremely helpful if schooldude could add an option to opt out of submittal password and use a recaptcha instead. Currently you can not opt of of the submittal password, for obvious reasons, …

  • Submitted
2
votes
— 0 Comments Option to Hide Irregular Scheduling for Event Request Submissions by Role

I've found that there are too many issues with routing and approval, adding more schedules and syncing it with WhippleHill for irregular schedules. I also have people who are using them incorrectly in the first place. Despite asking my requesters to …

  • Submitted
2
votes
— 0 Comments Show an Indicator and Pending Message to Event Organizations About the Status of Their Registration

On the community use registriaiton portal for new organizations; It would be most helpful to see a pending status dot, added under approved/declined. Where we would be able to include notes, example "registration is pending approval of required Insurance …

  • Submitted
5
votes
— 0 Comments Enable More Work Order Details Available for Requesters to View

It would be great if Requesters could see more details of a work request; such as how many hours it took for a job to be completed. We bill to customers outside our department and this would help to hold people accountable for the hours they are …

  • Submitted
1
votes
— 1 Comment Import Tool to Batch Reset Password for Multiple Users

I would like to keep it "easier" for my requesters by resetting all their passwords for them all at once. This would also allow me to update their passwords every year or when needed.

  • Submitted
3
votes
— 0 Comments Option to Make Setup Requirements Mandatory When Scheduling Events

This occurs often enough that it has become a bit of an issue. When a requester enters an event that requires Maintenance or IT services, it is common for them to overlook those sections. This results in complaints that preparations were not completed …

  • Submitted
8
votes
— 0 Comments Add a Calendar Tab in the Request Portal as Other User Roles See When Scheduling Events

A few requesters have wanted to have access to the whole calendar. It is currently buried under the my requests tab. WOuld it be possible to put this a its own tab on the main requester login page , next to my requests or settings?

  • Submitted
1
votes
— 0 Comments Update Messaging After an Event Request Submission to Inform Users About Existing vs. New Request

Many of our requestors have falsely assumed that after they get the "Schedule Has Been Saved" after submitting a request, that they can then use the same page to make a new request, not realizing that they are in fact overriding the request they just …


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