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— 0 Comments Different Satisfaction Surveys Based on Work Order or Help Desk Ticket Data Parameters

It would be nice to have a way to send out different surveys based on different fields in work orders. Such as: technician, call type, building, etc.

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— 1 Comment Additional Answer Types for IT Help Desk Questionnaires vs. Open-Ended Answersets

The questions in the ITD Questionnaires are currently open ended only. Could an option be added for additional question types, such as True/False and Multiple Choice?


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