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Community Ideas

  • Submitted
257
votes
— 30 Comments Assign More Than One Technician to a Work Order

I am sure everyone has had the same issue. You have a project that will take more than one Tech. A person who puts in the request, puts all of it on one Work Order. It would be nice to add the Electrican, Plumber, etc and have it go to each individual …

  • Submitted
2
votes
— 0 Comments Add Serial Number as an Option in the Work Order Entry Field for Equipment Lookup

An additional field in the Equipment Lookup for a serial number would be very handy to find untagged items.

  • Submitted
2
votes
— 0 Comments Create a Work Order from an Equipment Record

From equipment list selecting one equipment and generating a new work order example lawn mower is brought in for service the tech would select this mower and a work order would be opened to document the service

  • Submitted
8
votes
— 0 Comments Mobile App for Requesters to Submit Issues, View Schedule Requests and Event Setup Tasks

At the University level, students and teachers are asking for the ability to identify facility discrepancies and event set-ups at the point in which they are discovered. Providing the requester a mobile app to their Smart Device enhances the current …

  • Submitted
5
votes
— 0 Comments Classification and Type Should Autopopulate Based on the Equipment Record Associated to a Work Order

When creating a new WO in Maintenance Direct, I would like for classification and type to auto populate when I select a specific piece of equipment. After entering thousands pieces of equipment it would make it much eaiser on my techs if that would …

  • Submitted
1
votes
— 0 Comments Check Out Tools from a Work Order or IT Help Desk Ticket and Report Usage Trends

I would like the ability for my technicians to check out tools from the work order. From what I can see, the issue transaction in a work order is a request for inventory. I would like them to be able to request a tool and enter the expected return date …

  • Submitted
13
votes
— 0 Comments Batch Change or Mass Update Work Order and Help Desk Ticket Data

I do a lot of record cleaning so one thing I would find helpful is being able to select multiple work orders and being able to change things like priority, purpose, budget, class, and type.

  • Submitted
2
votes
— 0 Comments Edit Work Description On Page Dedicated to Processing New Work Order Requests

It would be so helpful to be able to make changes to the description of a submitted work order from the screen you get when assigning a group of work orders. Many times, I would like to add something or change something and if I am in the middle of …

  • Submitted
1
votes
— 1 Comment Add Status Option for Cancelled Work

For some reason, if you want to cancel a work order you have to choose to say "void, or defered" when there should be a clear "cancelled" option if that is in fact what you are doing. Thanks!

  • Submitted
6
votes
— 2 Comments MD - Work Order change tracker / log

"Dear Dude, Please add a feature which will log changes made to work orders. Ideally, the feature would be able to show changes before and after. However, that might not be practical. So, at least, it should track in which category the changes are made, …


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