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My mission here at the “Dude” as a Senior Client Success Advocate is to help clients be successful with our solutions and make a difference in their lives every day. It is challenging to see what our clients must overcome, but rewarding to see how they tackle these obstacles! The relationships I have built experiencing this over the past few years have been priceless. My main area of expertise is energy management, but I love working with all of SchoolDude’s solutions to understand how they help our clients save time, money and resources. My philosophy is that we have to work smart to be successful. Success is not owned, it’s rented, and rent is due every day.
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Best Practices: Embracing Your Key Performance Indicators
We tend to look inward when measuring success; we get
granular and want to see how our teams are doing handling their workload. We
want to know that everything is getting taking care of in the most efficient
and streamlined way possible without sacrificing quality. Running reports in
your SchoolDude solutions is always a great way to get benchmarks, as well as justify
your resources and budgets on a regular basis to your decision makers.
practice can yield data that can answer questions on multiple levels no matter
how large or small you are as an educational organization. But it takes time
and you need to know some of those important data points now. You have a board
meeting. What about something simple? What about a quick snapshot? Someone is
asking questions and you need answers. Let’s take it to next level.
See how you stack up to others in Dude Nation
We have looked inward, now how do we compare to other
schools and districts nationwide?
How well are we
The answer is simple; go look at your
Key Performance Indicators, part of the
Dude Data Dashboard in the SchoolDude Community. They are easy to
get to and show you how well your organization is doing as whole. The KPIs are
Maintenance, Preventive Maintenance, Energy, Facility Use, and Technology.
Are you above average, below average, or even better, the
Top 20% in SchoolDude Nation?
These are the benchmarks that can be the basis for helping
you improve your overall
Jack Spain talks about in his
blog, which you can check it out
here. They can be downloaded and saved for
later so when we update them you can see if the difference since the last time.
Hopefully you have improved! We do offer some “
Next Steps” in each area that can help point you in the right
direction if you need it.
Want to be in the Top 20% of SchoolDude Nation and enter the
Campus Champion status?
hold the keys and we hold the measuring stick. There is a saying here at The
You don’t know what you don’t
.” It takes less than 5 minutes find out where you stand with your KPIs
and go from there, because what you do know can tell you a lot.
Not sure where to go to see them?
If you are logged into one
of your SchoolDude solutions, choose
in the Application Links in the
upper right hand corner of the page. Next, hover over the Resources button and
click on the link for the KPI Dashboard. When the page loads, go check out your
Key Performance Indicators. You can use the Account Links to get back into your
products when you are done.
Don’t have access to them?
Contact us and we can
help you get them turned on.
is a Senior Client Success Advocate on the SchoolDude Success Operations team.
Paul provides world-class support and works closely with our clients to ensure
their success, anticipate challenges our clients face, and deliver practical
solutions to overcome them.