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In 2005 I was hired by SchoolDude as a Client Adviser. Growing up in the tech support and implementation side of the business, I gained a unique appreciation for the challenges and opportunities facing facility operations professionals at schools. In 2009 the Dude created a Success Management team, where I was fortunate to lead a small team responsible for engaging clients, assessing their opportunities, and helping to maximize their investment. In 2012 started wearing two big hats - Community Engagement Manager and Chief Data Dude. Today I'm very excited to be managing our Client Support team. My passion lies in leading this team of legendary support professionals, connecting peers in SchoolDude Nation, creating a valuable Community experience, and telling stories with data that inspire success in Facility Operations.
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This week we're diving into the world of facility use and cost recovery. A few weeks ago, as we started the process of updating our Facility Use and Cost Recovery white paper, we heard stakeholders express an interest in having the research focus more on the nuances each market segment faces regarding this topic. While after hours events have a significant impact on both Public K-12 and Private/Independent K-12 institutions resources, what is invoiced and recovered as well as the political landscape varies widely between districts and even more so between these two education segments. Public K-12 Districts recover about $15/Student/Year on average for after hours events, while Private and Independent K-12 institutions recover over $100/Student/year on average.
This week's chart compares invoice line item descriptions for Private/Independent K-12 and Public K-12 districts. We combed through over 123,000 Invoice line item descriptions representing over $318 Million in paid invoices over the last 9 years, to glean some more insight into what clients are charging for. Wrapping those line item descriptions together in two distinct word clouds is one way to see what stands out.
Facility Use and Custodial fees jump out in Public K-12. Support and Room are counterparts in the Private/Independent K-12 cloud. When we take a closer look, an interesting difference surfaces. Notice in the Private/Independent K-12 cloud there are more descriptions of supplies- things like Cups, Ziploc, Towels, Creamer, Drinks, Costume, Napkins, etc...and we don't notice any of those in the Public K-12 cloud. Room descriptions- Cafeteria, Auditorium, Gym, Classroom, etc...dominate the more frequently found words in Public K-12 line items. One explanation for this difference is that Private/Independent K-12 institutions typically provide more services at events, and charge for their services more frequently than their Public K-12 counterparts.
We'd love to hear what you see in this word cloud comparison- please share a comment below!