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In 2005 I was hired by SchoolDude as a Client Adviser. Growing up in the tech support and implementation side of the business, I gained a unique appreciation for the challenges and opportunities facing facility operations professionals at schools. In 2009 the Dude created a Success Management team, where I was fortunate to lead a small team responsible for engaging clients, assessing their opportunities, and helping to maximize their investment. In 2012 started wearing two big hats - Community Engagement Manager and Chief Data Dude. Today I'm very excited to be managing our Client Support team. My passion lies in leading this team of legendary support professionals, connecting peers in SchoolDude Nation, creating a valuable Community experience, and telling stories with data that inspire success in Facility Operations.
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We're excited to announce Carolina Vazquez as the winner of a SchoolDude University tuition for her entries to the SchoolDude Fall Pumpkin Carving Contest- Congratulations Carolina! Carolina is an Admin Assistance of M&O with Del Valle ISD, Texas (11,199 students) and helps oversee all of the district's SchoolDude solutions. She's excited about winning the contest and looking forward to attending her first SchoolDude University this spring in Myrtle Beach.
Del Valle ISD is a Texas district, just southeast of Austin and is a SchoolDude client since 6/30/2008. Recently they were awarded recognition as an M&O Campus Champion for 2015. They are a top performer for nearly all of their Dude Data M&O KPIs- and with over 15,000 work orders completed in the last 12 months, that means they're optimizing their resources and have efficient request to completion processes. They complete 75% of their routine work in 7 days or less and average about 27 1/2 hours per employee per week- both in the top 20th percentile for all Public K-12 districts in the United States.
Now they are working on getting facility use, energy, and inventory control modules and running for their operations teams. Attending some of the Implementation sessions and getting hands on time in the Learning Lab are two of Carolina's goals for SchoolDude University this year. "I hope to learn more about FSDirect, InventoryDirect, and Utility Direct and how to set them up for our district."
Thank you for participating in our latest contest Carolina- we look forward to seeing you in Myrtle Beach!