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In 2005 I was hired by SchoolDude as a Client Adviser. Growing up in the tech support and implementation side of the business, I gained a unique appreciation for the challenges and opportunities facing facility operations professionals at schools. In 2009 the Dude created a Success Management team, where I was fortunate to lead a small team responsible for engaging clients, assessing their opportunities, and helping to maximize their investment. In 2012 started wearing two big hats - Community Engagement Manager and Chief Data Dude. Today I'm very excited to be managing our Client Support team. My passion lies in leading this team of legendary support professionals, connecting peers in SchoolDude Nation, creating a valuable Community experience, and telling stories with data that inspire success in Facility Operations.
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We're excited to announce a feature enhancement that allows you to make the Building field required on your Maintenance and IT request forms on the MySchoolBuiding page! This enhancement will empower you to ensure there is accurate site data on your work requests. The better site data you have, the more complete picture you can paint as to where work is being performed.
You can activate this feature for your account by going to the MySchoolBuilding setup wizard in MaintenanceDirect or Incident.
This feature will make the Building drop down list required for the Site Administrator I, Technician, and Requester roles. Please contact our Legendary Support Team if you'd like help activating this for your Maintenance and IT Request forms.