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I first joined the SchoolDude team in May of 2011 as a college intern while I completed by Business Administration degree at North Carolina State University. After graduation, I joined SchoolDude full-time on the Success Operations Team. I currently assist SuccessOps, a department of our Client Service Center, with our Success Webinars and Podcasts, Client Service Center content, and data mining. In my free time, I enjoy playing sports, watching the NC State Wolfpack play and spending time with friends and family in my hometown.
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This week we’re excited to bring you two brand new ITDirect guides! Whether you are new to ITDirect or a veteran user, there is valuable information for everyone in these new guides!
In our ITDirect Getting Started guide, we cover the basics for setting up your ITDirect account. It includes what is covered in your initial training, so it’s a great resource to keep handy while you are implementing your solution. Learn how to add locations, problem types, and questionnaires; set up your MySchoolBuilding request portal; and enter incidents.
Become a pro at running reports and searches for your incidents, assets, and transactions in our new ITDirect Reporting Guide. Discover how to create customized reports using the versatile Query feature. Learn how to save and schedule certain reports to run automatically on a regular basis, and find out which ITDirect reports we recommend.
Check out our help library to access all of our ITDirect resources, including more help guides, videos, and webinars.