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If you take a look at the world around you, chances are that you will come across a number of people playing with their phones. We are in the mobile era, a time when consumers are using their smartphones to do just about any task imaginable, and a share of employers are starting to see some real potential in these tools. Businesses in every sector have been tapping into the power that mobility has to offer, and schools are following suit, equipping their maintenance employees with these tools to boost efficiency, deliver quality customer service and reduce response times.
Schools adopt BYOD
According to University Business, educational institutions are catching up with the mobile trend that has already been revolutionizing a variety of industries. Campuses across the country now feature maintenance teams that are able to use their phones from anywhere to receive work orders, as well as look up information about their schools' systems or equipment. These capabilities allow people to complete tasks on the fly, thanks to cloud technology, accessing functions with the apps on their phones rather than dragging themselves into the office to consult printed paperwork.
As a result, school staff members can cut their response time, resolving maintenance issues in mere moments - but that's not all. Employees can make updates to work orders, sending reports when items on the to-do list are completed. This increases transparency, allowing everyone to know what's done and what's still a work in progress. As a result, you won't have to sort through the stacks of work orders to figure out what needs to be done, which will prevent the possibility of something falling by the wayside because of lost paperwork.
Put your operations in overdrive
In the end, switching to utilizing technology will eliminate a lot of hassle, cost, customer dissatisfaction and wasted maintenance man hours that your school may have experienced with maintenance practices of the past. CNN Money's Gary Hamel explained that now is the time to abandon your inefficient management system, replacing it with the latest cloud-based systems that your employees can access with their own devices. This is simply the natural progression of management, so why not take this necessary step?
"If you believe in the transformational power of IT," stated Hamel, "you have to face the fact that tomorrow's winning management practices and processes will be as different from their bureaucratic predecessors as Skype is from "plain old telephone service," as Amazon is from a strip mall, as Twitter is from a postcard. And once you've accepted this truth, you'll have to bring all of your imagination and all of your heart to the challenge of building a 'post-bureaucratic organization.'"