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In 2005 I was hired by SchoolDude as a Client Adviser. Growing up in the tech support and implementation side of the business, I gained a unique appreciation for the challenges and opportunities facing facility operations professionals at schools. In 2009 the Dude created a Success Management team, where I was fortunate to lead a small team responsible for engaging clients, assessing their opportunities, and helping to maximize their investment. In 2012 started wearing two big hats - Community Engagement Manager and Chief Data Dude. Today I'm very excited to be managing our Client Support team. My passion lies in leading this team of legendary support professionals, connecting peers in SchoolDude Nation, creating a valuable Community experience, and telling stories with data that inspire success in Facility Operations.
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If budget constraints and diminishing resources have you concerned, you should be thinking about how to leverage
to maximize current resources, justify more, and improve processes.
Your Work Matters
covers how to prepare for inevitable challenges that arise when justifying resources. Using simple tips to improve maintenance and operations reporting can go a long way. While you’re not expected to predict the future, it’s crucial that you know how to track and report on what you’ve done and what you’re doing. That way, when someone asks about your work, you’ll be able to show just what your team is up to, securing your employees and budget, while working more efficiently.
Schools face the
same challenges regardless of where you're located. We all face diminishing
budgets, less manpower, more students, and deteriorating buildings. SchoolDude
can make operations more efficient and help justify keeping resources and job
positions to management and your CFO.
Your Work Matters
covers specific reports
and benchmarks in 5 main areas of focus:
- Whether you just want to show your day to day work, or
you need to demonstrate your efficiency to upper management, you should have
tools in place to quickly and easily represent yourself and your team. One
example of an efficiency report looks at the number of work orders completed in
less than one week.
- Maintenance budgets are one of
the first to get slashed, so you’ll need to bring your strongest ammunition to
the fight. Compare costs/sf between facilities in your portfolio to provide
context for budget allocation.
project cost projections
stakeholders for future budgeting needs.
Whether you’re wanting to add
one new employee or 10, your boss isn’t going to approve it without any proof.
Prove your point with organized reports that exhibit how new hires will
increase your capabilities and efficiency. Make a case for your hiring needs by
workload of your team
compared to national
Repair vs. Replace -
Your facility running smoothly depends on
assets and equipment working well and keeping employees or patrons happy and
coming back. Since so much is riding on your organization running smoothly, it
can cause problems when essential equipment breaks down or needs to be fixed.
Use an Equipment History report to show the cost history of your assets and
easily track with pieces should be replaced.
Maybe you just retrofitted some lighting and you
want to see if it was a good decision since it might make sense to replicate in
other facilities. You’ll need some solid research and specific data to prove to
yourself and to others that it was worth it. Take advantage of reporting that
combines data to easily tell how much a certain project saved you, showing if
the retrofit is a good or bad decision for your needs.