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All blogs from author: Karen Holt

Resource of the Week - New FSDirect Guides

This week we’re excited to bring you several brand new FSDirect guides! Whether you are new to FSDirect or a veteran user, there is something for everyone in these new guides!

Author: Karen Holt
Resource of the Week - Spanish language resources for MaintenanceDirect

This week we are excited to highlight a couple of new MaintenanceDirect resources for our Spanish speaking clients! MaintenanceDirect Technicians can now view a recorded training session in Spanish as well as utilize our new Spanish language Technician Quick Step Guide.

Author: Karen Holt
Resource of the Week - New InventoryDirect Guides

This week we have several new InventoryDirect resources to highlight! If you're a new InventoryDirect client or have had the application for some time, we think there is something for everyone in these new guides!

Author: Karen Holt
Resource of the Week - PMDirect Getting Started Guide

This week our highlighted resource focuses on implementing PMDirect. Our brand new  PMDirect Getting Started guide covers the basics for setting up your PMDirect account. Everything that is covered in an initial training is outlined here. So whether …

Author: Karen Holt
Resource of the Week - New to FSDirect?

Turnover is a reality we all have to deal with in our professional lives. Our Client Success Team hears it every day, "I'm new here and not really sure if I'm doing everything right..."

So, in keeping with our Q1 theme of Change Management, we'd like to make sure you're aware of resources available when there are personnel changes on your operations team. 

Author: Karen Holt
Resource of the Week - New to MaintenanceDirect?

One of the common things we hear on the road is "I'm new here, and have never received any type of formal SchoolDude training. I don't know what all the program can do, just what I need to do to process work..."

So, in keeping with our Q1 theme of Change Management, we'd like to make sure you're aware of the available resources when there are personnel changes on your operations team.

Author: Karen Holt

Summer is here, but that doesn’t mean we’re on vacation. We are always here to answer your questions and help you get the most out of your SchoolDude solutions. Here are some great ITDirect questions we’ve gotten recently at the Client Service Center...

Author: Karen Holt

It’s the first day of April, but there’s no fooling when it comes to answering your questions. Here are a few that we get at the Client Service Center every day from FSDirect clients. Maybe you have run into these as well. Trust me, these answers are no joke!

Author: Karen Holt
Got Questions? We've got Answers!
  • 2/24/2014
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We get lots of great questions at the Client Service Center every day. Some require simple answers and others are more complex, and we love to help our clients out anytime we can. We’ve started to gather some of our best frequently asked questions together so we can help even more clients that may have the same questions but haven’t called in to talk to us yet. The FAQ page is still under construction and we hope to have it up soon, but until then here are a couple of questions you may have run into.

Author: Karen Holt
Help documents at your fingertips!
  • 2/11/2014
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If you haven't taken a look at the Help Documents section of our Support content recently, then it might be a good time to check it out! We have enhanced our documents library to make it easier and faster to find what you need. There is a wealth of information waiting for you to discover here including How To guides, past SchoolDude University presentations, Podcast recordings and so much more. Now you can easily search for keywords to find the resources you need.

Author: Karen Holt
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