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How to Create Your Own Custom Help Documentation

There are two faux pas you can easily avoid if you wish to develop documentation specifically designed with your team and your scenarios in mind: Recreating the wheel Not knowing tricks in Microsoft Office that can speed up certain processes In …

Author: Dave Kornegay

Your browser does not support the video tag. Depending on the study, inventory supplies can comprise 4-9% of your operational budget.  That can be a significant amount depending on the size of your organization.  I’ve read …

Author: Michael Bremer

In nearly 20 years of working with operational departments, I have seen four constants: Staff service their "customers" in every way they can. That often means long days, short weekends, shifting schedules, limited budgets and scarce resources. Few …

Author: Dave Kornegay

In seeing hundreds of websites with a link to MySchoolBuilding, I have viewed a wide spectrum of approaches. In an another blog post, we will delve into full department sites, but in the meantime, let's summarize the exceptional approaches for a …

Author: Dave Kornegay
Introducing Dude Learn
  • 8/4/2016
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We are extremely excited to announce the launch of Dude Learn, our new 24/7 on-demand series of courses for you to train, educate and empower your staff. Dude Learn is full of tips and tricks for our software — the techniques we use to train and certify …

Author: Dave Kornegay

Want templates? We have them ! We are including a video version of this article In working with thousands of clients transition into a new software solution, we have learned (admittedly, sometimes the hard way) a few do’s and do not do’s. We can …

Author: Dave Kornegay
What Do Statuses in Incident Mean?
  • 6/10/2016
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What Do Statuses in Incident Mean?

A common question we hear in tracking incident tickets for IT is "what do the statuses in Incident mean? or "how should I use the statuses in Incident?" You have the ultimate say, yet we will discuss the traditional interpretations we hear. Many of us …

Author: Dave Kornegay
What Do Statuses in MaintenanceDirect Work Orders Mean?

A common question we hear in tracking work orders for facility management is "what do the statuses in MaintenanceDirect mean? or "how should I use the statuses in MaintenanceDirect?" You have the ultimate say, yet we will discuss the traditional …

Author: Dave Kornegay
MySchoolBuilding Enhancement for MaintenanceDirect and ITDirect

We're excited to announce a feature enhancement that allows you to make the Building field required on your Maintenance and IT request forms on the MySchoolBuiding page! This enhancement will empower you to ensure there is accurate site data on your work …

Author: Jed DeGroote

When allowing community groups to use your organization’s facilities for events and activities, it’s essential that you require those third-party groups to have a proper insurance policy. SchoolDude has partnered with Arthur J. Gallagher & Co. (AJG) to streamline the process of purchasing event insurance. This partnership allows community requesters to purchase a Tenants’ and Users’ Liability Insurance Policy (TULIP) online at an affordable rate through AJG, while requesting facility space via CommunityUse.

Author: Julia Washburn
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