Does it feel like your customers start to lose focus near the end of the year? After a long school year most everyone has one eye on the summer. Combine that with end of year testing, graduation, user turnover, and summer projects ramping up, there are a lot of things going on that can cause distractions…and what does that lead to? In our latest data dive we looked at clients that are using Purpose Codes to describe User Education/Training Issues. We found a noticeable spike in User Education/Training issues as the summer nears.
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