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User Roles: I have staff who are not only "Maintenance Services staff" but also do the Site Administrator I roll. I have their role as Maint Services but cannot route submitted and approved new requests to them because they are not in the drop down box. ??? How do I deal with this?
Will it work if I enter staff as a Site Admin I and do the routing for "Approved", "Submitted", etc. and then change their role to maintenance services and then assign their task, bleachers, custodial, etc?