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Welcome to Questions & Answers where Dude Community members ask questions and get answers. To get started, just start typing your question below to see if the question already exists. If not,ask a new question of your own.

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1 Answers
Toggling between User groups

Does anyone else think it would be helpful for an administrator to be able to toggle between user groups other than making up fake people and logging in as them? I've set this up and after a while they don't work. Thanks

Author: Jill Ponzi
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2 Answers
Why is there a Submittal Password on the MySchoolBuilding Portal Page?

If Requesters have individual user names and passwords, why is there a Submittal Password still on the page?

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1 Answers
My Staff Used MySchoolBuilding to log into SchoolDude, can they still do this?

In a geek-perfect world, everyone outside of Requesters would have gone to https://login.schooldude.com to save an extra click, but the reality is it was likely simpler for IT (and simpler for all your varieties of users) to push out one link in their …

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2 Answers
I am a Requester on the MySchoolBuilding Login Page and Need to Submit a Request, What Do I Do Now?

We have made an introductory video and have Help Videos available at https:// www.schooldude.com/msb

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How do I get a list of my Requesters and their email addresses?

I would like to send a mass email, specifically to users I have identified as Requesters who use MySchoolBuilding to submit requests vs. using the links to email someone individually. How do I generate a report of my users to get this list? Any tips on …

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How Do I Reset a User's Password or How Does Someone Reset Their Password?

Scenarios an Administrator may hear or experience: I forgot my password. How do I reset my password or how do I set up a new password? I have a user who has forgotten their password, how can they get a new one? Can I reset a user's password? Can a user …

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6 Answers
How to Control the MySchoolBuilding Password?

I have a client that would rather not post the submittal password online for Requesters to see, because then anyone going to the MySchoolBuilding site would see it and they might get bogus requests.Does anyone have experience at the higher ed level of …

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1 Answers
How Do I Reset My Password for MySchoolBuilding?

There is a Forgot Password? prompt for someone with a valid email address who may have forgotten their password to access MySchoolBuilding. If you provide a valid email address, an email with related instructions will be sent to that email address …

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I Can't Remember My SchoolDude Login Information

On the login screen (login.schooldude.com), click the Forgot Password ? link under the Sign In button. Have a valid email address? Enter your email address and click Submit . You will receive an email with instructions. Is your email address invalid or …

Author: Steve Roth
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1 Answers
How do I edit "Questions" in my account setup in FSDirect?

In Account Setup of FS Direct, I added a question and want it to be a yes/no answer, but I activated it as Free Text. It will not let me edit it.

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