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How Can I Make the Event Schedule Calendar Easier to Access for Requesters?

Many of you may have learned from your own experience that MySchoolBuilding page users can sometimes have a tough time accessing the FSDirect calendar. Did you know you can use a simple string of HTML code to put a link that says "Click here to View the …

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I am a Requester On The MySchoolBuilding Login Page And Need To Submit A Request...What Do I Do Now?

Have you been to the SchoolDude "MySchoolBuilding" Portal in the past to submit maintenance or IT requests, events, trips, etc.? If yes , but this is your first time since a login security enhancement was released, you have a default password (can be …

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How Do I Reset My Password for MySchoolBuilding?

There is a Forgot Password? prompt for someone with a valid email address who may have forgotten their password to access MySchoolBuilding. If you provide a valid email address, an email with related instructions will be sent to that email address …

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My Staff Used the Requester Portal to Log into Dude Solutions, Can They Still Do This?

Scenario: we had all staff, regardless of what role they were assigned to, use the same link that is a bookmark or icon on their desktop that was automatically pushed out to our computers by IT. Our staff would click the blue button to log in, but I do …

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How Do You Control Who Gets The MySchoolBuilding Password?

I have a client that would rather not post the submittal password online for Requesters to see, because then anyone going to the MySchoolBuilding site would see it and they might get bogus requests.Does anyone have experience at the higher ed level of …

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Why is there a Submittal Password on the MySchoolBuilding Portal Page?

If Requesters have individual user names and passwords, why is there a Submittal Password still on the page?

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How do I get a list of my Requesters and their email addresses?

I would like to send a mass email, specifically to users I have identified as Requesters who use MySchoolBuilding to submit requests vs. using the links to email someone individually. How do I generate a report of my users to get this list? Any tips on …

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How Do I Reset a User's Password or How Does Someone Reset Their Password?

Scenarios an Administrator may hear or experience: I forgot my password. How do I reset my password or how do I set up a new password? I have a user who has forgotten their password, how can they get a new one? Can I reset a user's password? Can a user …

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