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Routing Maintenance Requests

In addition to routing rule updates, there are a couple of monitoring tricks. For Admins, there is a link for "Employees" on the right side of the Home tab. You can filter in various ways, to easily access a list of recent work, and I would use a time …

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Did something change with pool selection when issuing items?

Our two people who are in charge of issuing stockroom items noticed that something changed a couple of weeks ago. In the past when they were approving and issuing requests there was a default "Pool" that appeared automatically, which really sped up the …

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