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Guidelines for setting Priority in MaintenanceDirect

I'm curious whether anyone has (and is willing to share) the guidelines they use to train users to REALISTICALLY identify the Priority of a Work Order.

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Sample Questions or Ideas for Surveys

Scenario from a client: We are thinking about sending out a Survey for our work orders. It looks like we use a third party survey tool. Is there one that the Dude recommends? Does theDude have a list of survey questions to help us get started?

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Are we able to add a pop up survey question after every 10th work order?

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Can I have Staff without Smartphones Get Text Messages about Work Orders?

This is the perfect example of why we kept the pager and mobile phone capabilities. They may even be able to use MDWireless if they have very basic web access on some non-smartphones vs. a browser like Safari or Chrome. If a simple text message is …

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