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Guidelines for setting Priority in MaintenanceDirect

I'm curious whether anyone has (and is willing to share) the guidelines they use to train users to REALISTICALLY identify the Priority of a Work Order.

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postpone work

is it possible to postpone work until a certain time (ie. summer work), some of my work orders are old because i will not do until school is out.  it would be nice to have an area to view these items, and the requester could see this also.

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