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In the Dude Community, answers or insight are not about documentation, it's about conversation. See what's new below or go straight to:

Lynn George

Lynn Georgeasked the question: Did anyone else's Capital Forecast files change systems by themselves??

I have found files that the systems have changed to other systems. Wondering if anyone else is having this problem? My carpet files are now Electrical - Communication and Security??

1 week ago

Gary Kennedy

Gary Kennedycreated the topic: Product Pictures on Inventory Direct

PLEASE VOTE to include the option to add product pictures to I nventory Direct .

1 month ago

Alisa Ediger

Alisa Edigervoted on How Do You Track Vehicle Maintenance, Registration or Other Requirements?

Does anyone use Schooldude to track vehicle maintenance and registration requirements?

3 months ago

Alisa Ediger

Alisa Edigervoted on Is there an API so that I can incorporate ticket count metrics on our network dashboard?

We are toying with the idea of creating our own LAMP based network dashboard that tracks all of our network metrics, ticket counts, and critical services.  Is there a way to tie into our ticket counts?

Travis Appel also voted on itTravis Appel also voted on it

4 months ago

Andy Foster

Andy Fostercreated the topic: SchoolDude Library

Hello, I cannot find the SchoolDude Library. I use it all the time and now I cannot find it. Thank you, Andy

4 months ago

Andy Foster

Andy Fostercreated the topic: Refrigeration/Kitchen Equipment Technician Job Description

Hello, I am looking for a Job Description for a Refrigeration/Kitchen Equipment Technician. Creating the position for our School Nutrition Department. Thank you, Andy

4 months ago

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  • HSCustodians HighSchoolIn Maintenance direct when submitting a work order our system has purpose codes in a drop down menu.  We have a purpose code for vandalism.  So that those orders can be tracked.4 months ago
  • HSCustodians HighSchoolSorry Andy.  That comment was meant for another post.4 months ago
Liz Tomaszewski

Liz Tomaszewskicreated the topic: vandalism in res halls

Is anyone tracking vandalism in res halls? How are you doing it?

4 months ago

Ben Snyder

Ben Snydercreated the topic: Student slamming door solution?

I have a 2nd grade student that has been slamming the classroom door in fits of rage. She has slammed it hard enough to knock the light kit loose. The teacher has requested a fix to prevent the door from being able to be slammed. The best solution I ...

5 months ago

Alisa Ediger

Alisa Edigervoted on Add Time Started and Finished to Work Order Transactions to Capture Labor

Is there a way that technicians (individuals doing work) can indicate a start time and end time for a specific job - which could also calculate the time spent on that particular job? Please?? Also, there are times when more than one tech is assigned ...

5 months ago

Alisa Ediger

Alisa Edigercreated the topic: Assign people to events

Whenever we have an event outside of school hours, we require a custodian and security guard to be present. Is there a way to assign people to events in FS Direct? We want to be able to go back to an event schedule to see who worked to document hours ...

5 months ago

Alisa Ediger

Alisa Edigercreated the topic: Equipment Maintenance from Inventory Direct

I am trying to figure out a way to use Inventory Direct to track custodial equipment usage. I would like to find a way for custodians to be able to submit when a piece of equipment is not working without having to submit a work order ticket through & ...

6 months ago

  • Bobbi AntonucciWe opted to use Maintenance Direct.  A work order is created using the craft "Custodial Equipment Repair".  It is then routed to our mechanic.  He then records his time and materials for completing the work.   For us, that ga ...4 months ago
Ben Snyder

Ben Snydercreated the topic: Playground Equipment "Modifications"?

Is there any assumed liability to adding grip tape to a flat, walking surface? The kids are slipping around on a playground ramp structure that is brand new. The playground sales person assures us it won't void any warranty and even recommended a ...

6 months ago

Brian Ball

Brian Ballasked the question: Quick Coes

I have an implementation idea that maybe someone has a workaround for, or perhaps it could be coded in somehow. I would like to see quick codes in Incident work orders for common resolutions. For instance, I perform a great deal of password resets, a ...

6 months ago

Brian Ball

Brian Ballanswered the question Should I Use "Open Extended" Work Orders to Capture Time for Regular Routine Work?

I realize this is an old post, but figured that my thoughts might help someone else who may come across this post. I have a similar situation in our IT department. Technicians take help desk calls that do not get recorded as individual work orders. E ...

6 months ago

Brian Ball

Brian Ballasked the question: Searching Journal Notes

Is there a way to make Incident Journal Notes searchable? It appears that nearly every other field is searchable under advanced search, but I cannot seem to search journal notes

6 months ago

Penny Stotts

Penny Stottsvoted on Introductory Paragraph

Please move "Introductory Paragraph" on CommunityUse to TOP of the page.... Where it would actually be "introductory", instead of a "closing statement".

6 months ago

Dave Kornegay

Dave Kornegayanswered the question Can I Have an Automatic Work Order Aging Report Run Daily?

Editor's Note: This post was moved from a previous Discussions area to the Answers area. Comments did not transition over and have been replicated as an Answer. A Work Order report in MaintenaceDirect and an Incident report in ITDirect allows ...

6 months ago

Dave Kornegay

Dave Kornegayanswered the question How Do I Stop Work Order Statuses From Changing Themselves to Work In Progress?

Editor's Note: This post was moved from a previous Discussions area to the Answers area. Comments did not transition over and have been replicated as an Answer. Original comment from Jed DeGroote Hi Joe- When you process new requests, the ...

6 months ago

Dave Kornegay

Dave Kornegayanswered the question What Work Order Reports Show Only Open Work for a Specific Technician?

Editor's Note: This post was moved from a previous Discussions area to the Answers area. Comments did not transition over and have been replicated as an Answer. Hi John, there are a couple of methods, depending on your level of security. You a ...

6 months ago

Dave Kornegay

Dave Kornegayanswered the question Can I See My Total Hours of Work for the Day?

Editor's Note: This post was moved from a previous Discussions area to the Answers area. Comments did not transition over and have been replicated as an Answer. Original comment from Tessa Mailloux Jeremiah, on the home screen, on the right ...

6 months ago

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