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As you continue to look for ways to improve your emergency plans, consider the level of documented information regarding the location of primary controls for utility service connections and equipment. Is the location of the main electrical breaker, the main water valve, the main valve for the fire sprinkler system, and the main gas shutoff documented on a floor plan or site plan? Are locations documented for the fire alarm control panel, intrusion alarm controls, primary intercom controls, data and phone demarcation point? Who has access to these areas and under what circumstances should these controls be operated? What are the procedures for disconnecting or reconnecting service? There is likely an assumption in your district that Maintenance, or the building's administration, the Lead Custodian, or local emergency responders are on top of this. Making certain this information is accurate, accessible to appropriate staff and agencies, and well communicated in the on-site plan documents could make a profound difference in the outcome of an emergency.