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This group focuses on MaintenanceDirect, PMDirect, and Critical Alarm Automation. Ask your product or industry related questions within the Discussion section, connect with other maintenance users by exploring Members, register for events such as upcoming webinars in the Events section, and download product help guides and view webinars and training videos in the Library.
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What reports can I run to get details on the KPIs?

At SchoolDude University one of the most frequently asked questions in my Dude Data Dashboard session was how to get more details from the KPIs. For example, how can we see the number of hours for each employee per week?

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How do I remove work from the completion rate KPI?

That KPI on the  Dude Data Dashboard excludes anything that has a priority of Scheduled or is created by a PM Schedule.  So for that type of work, make sure you use the Scheduled priority and those work orders will not be part of the results for that KPI …

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