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FAQs

Event Logistics

Where is Dude University 2020?

Dude University 2020 will be held at the Raleigh Convention Center at 500 S. Salisbury St, Raleigh, NC 27601.

Will there be a second Dude University in 2020?

No, Dude University in Raleigh is the only Dude Solutions conference in 2020.

What are the conference dates?

May 3-6, 2020.

When can I register?

Registration is open now! It will close on April 24, 2020 or when sold out.

Cost, Travel & Payment

What is the cost of Dude University?

Conference admission is $895 until April 24, 2020 or until sold out. Our Dude Deal is $1,795 for conference admission plus hotel accommodations for four nights. The Dude Deal is available until December 31, 2019 or until sold out.

Are there discounted hotel rooms for conference attendees?

Yes! We work with five hotels within walking distance the convention center to bring discounted rates for our attendees. These rates are offered only while available or the rate expires. Specific expiration dates are listed with each hotel.

What payment types are accepted?

Credit cards, purchase orders and checks are all accepted methods of payment for conference registration. For purchase orders, please supply a PO number to complete registration.

All conference registration fees must be paid in full prior to the conference, by May 1, 2020.

Are there any admission discounts available?

There are no discounts offered for Dude University 2020.

Meals

What meals are included?

Conference admission includes the following meals:

  • Sunday: Dinner
  • Monday: Breakfast, lunch
  • Tuesday: Breakfast, lunch, dinner
  • Wednesday: Breakfast

Parking

Do I have to pay for parking?

Yes. All hotels have a daily parking fee, and parking in a convention center deck is approximately $7 per entry.

Cancellation & Substitution Policies

What is the cancellation policy?

In the event you are unable to transfer your registration, you may cancel in accordance with the following refund terms:

  • Cancellations received up until 11:59 PM ET on February 28, 2020 will be fully refunded
  • Cancellations received up until 11:59 PM ET on March 31, 2020 will receive a 50% refund
  • After 11:59 PM ET on March 31, 2020, we are unable to issue a refund

Can I transfer my registration to a colleague?

Conference attendee substitutions will be accepted through April 24, 2020.

Guests

Can I bring a guest or family member?

Guests are welcome to attend the Sunday and Tuesday evening networking events for a $200 guest fee. Guests must be 21 years or older, and cannot attend conference keynotes, breakout sessions or any other conference meals.

Sessions

What kind of sessions can I expect?

The curriculum is designed to provide professional development for people in all areas of operations, including maintenance, energy, technology, safety and business. Courses will address industry topics and provide valuable training applicable to operations professionals of all levels, including directors and managers, administrators, supervisors, technicians and office staff.

Is pre-registration for classes and sessions mandatory?

There is no pre-registration for sessions, but you may find it helpful to review the schedule prior to the event to maximize your time.

What are certifications exams? Do I have to sign up for those?

Certification exams are not mandatory. Please visit our Certification Exam page for more details

Can I get Professional Development Hours (PDHs) for attending Dude University?

Yes! A certificate can be provided to you on request after the conference. Just email university@dudesolutions.com.

Whom should I contact if I have special dietary needs or allergies?

Please notate this request during registration. For additional dietary questions, please email university@dudesolutions.com.

What is the recommended attire for the conference?

Casual or business casual attire is recommended for all conference functions.

Dude University Terms & Conditions

Cancellation & Substitution Policy

If you are no longer able to attend this event, you may transfer your registration to another individual within your organization up to April 24, 2020. In the event you are unable to transfer your registration, you may cancel in accordance with the following refund terms:

  • Cancellations received up until 11:59 PM ET on February 28, 2020 will be fully refunded
  • Cancellations received up until 11:59 PM ET on March 31, 2020 will receive a 50% refund
  • After 11:59 PM ET on March 31, 2020, we are unable to issue a refund

Spouse/Guest Policy

Attendees can add a guest to the Sunday and Tuesday evening networking events when registering for Dude University. Guest passes are available for $200 and include admission to both events. Guests must be 21 years or older, and cannot attend conference keynotes, breakout sessions or any other conference meals.

Photography, Audio & Video Recording Policy

Dude Solutions has photographers and videographers taking pictures and video of events and people. We do not prohibit participants, exhibitors, sponsors, news organizations or other companies from photographing, video, or audio- taping activities in public spaces. By attending this event, you agree that Dude Solutions has the right to use, reproduce, broadcast or incorporate in any manner whatsoever, all or any portion of photographs and/or videos of you for use in marketing materials and/or training materials and for internal use (“Materials”).

You grant, irrevocably transfer and assign to Dude Solutions your entire right, title and interest, if any, in and to the Materials and all copyrights in the Materials arising in any jurisdiction throughout the world, including the right to register and sue to enforce such copyrights against infringers. You also waive any right to royalties or other compensation related to the use of the Materials. You understand that the Materials may be substantially edited, altered, rearranged or modified. You hereby waive any right to inspect or approve the use of the Materials in any media.

Badge Scanning

By allowing an exhibitor and/or sponsor to scan your badge throughout the event, you are opting-in to receiving communications from that entity. You will be subject to their communications and privacy policy and must opt-out with them directly.

Admittance

Dude Solutions, at its sole discretion reserves the right to refuse admittance to or expel from the event anyone for any lawful reason, including but not limited to circumstances where attendee(s) are behaving in a manner that could be disruptive or dangerous to the event or other attendee(s). Attendee(s) who are refused admission or expelled from the event will not receive a refund of any payment rendered.

Views

The views expressed by any event attendee, speaker, exhibitor or sponsor are not necessarily those of Dude Solutions. All event attendees, speakers, exhibitors and sponsors are solely responsible for the content of any and all individual or corporation presentations, marketing collateral, advertising and online Web content. If applicable, Dude Solutions reserves the right to substitute an equally qualified speaker in case of an emergency or cancellation. Dude Solutions has no duty with respect to presenters, exhibitors or sponsors, and makes no endorsements of any presentation or product.

Limitation of Liability

In no event shall Dude Solutions, in the aggregate, be liable for injury or damages of any Attendee during this event or traveling to or from this event. Dude Solutions disclaims any liability for the acts of any outside entities related to this event and reserves the right to cancel the event without liability. Airline tickets, hotel reservations and any other accompaniments in anticipation of attending the event are done at Attendee’s own risk. In the event that Dude Solutions cancels the event, Dude Solutions may, at its sole discretion, issue a refund of registration payment.

Each Attendee shall be personally responsible for his/her/their behavior. The organizers do not accept responsibility for the behavior of any Attendee or outside entity during the event. Dude Solutions shall not be liable for any delays or failure in performance or interruption of services resulting directly or indirectly from any cause or circumstance beyond the reasonable control of Dude Solutions.

Attendee(s) at this event agree to indemnify, defend, and hold harmless Dude Solutions, its officers, directors and agents, against all claims arising out of actions or omissions of Attendee(s) at or in connection with this event. Under no circumstances shall Dude Solutions have liability with respect to its obligations under this agreement or otherwise for loss of profits or direct, exemplary, consequential, indirect, incidental, punitive or other indirect damages of any kind whether alleged as a breach of contract or tortious conduct, including negligence, or based on any other cause of action.

Registering to attend this event acknowledges acceptance of these terms and provisions of registration.

Dude University Policies

Payment, Cancellations & Substitutions
  • Dude Deal Registrations must be paid in full at the time of booking to secure your hotel room.
  • Dude Deal prices are for single occupancy rooms. Each additional occupant is $20, per night, per person.
  • Written cancellations received by university@dudesolutions.com before March 31, 2019 receive a full refund. No refunds are issued after this date.
  • Conference attendee substitutions will be accepted through April 12, 2019.

Spouse/Guests
  • The $100 spouse/guest fee is valid for only the Sunday evening dinner.
  • The fee does not entitle the spouse to attend the full conference, meals or other events outside of Sunday evening event mentioned above.
  • If you have multiple employees of an organization, they must register for the full conference fee to attend the sessions, the learning lab and all networking events.
  • Only 1 guest/spouse per person is permitted.
  • Minors under the age of 21 are not permitted to attend Sunday night for liability reasons.
Event Logistics
Where is Dude University 2019?
Raleigh Convention Center

Will there be another Dude University in 2019?

No, Dude University in Raleigh is the only University in 2019.

What are the conference dates?
May 5 – 8, 2019.

Cost, Travel and Payment
What is the cost of Dude University?
Visit our Travel & Tuition page for more information.

What is the difference between the Dude Deal and the Conference Only Package?
The Dude Deal is the all-inclusive package that combines your guaranteed 4-night hotel accommodations in the conference hotel and your conference registration fee. The Dude team secures your hotel room and removes all the hassle – the only thing you need to do, is book your flight or rental car. The conference only package requires you to secure your own hotel room.

Why is the Dude Deal package open before the conference only?
We give priority to Clients who want to book the all-inclusive hotel package, so this registration option is open first from March 1 to December 31, 2018. On January 1, 2019, the Conference Only registration option will open.

Through what date can I book a room with a guaranteed discounted rate?
Discounted room rates are offered only while availability lasts. The best possible rates are available through the Dude Deal – your all-inclusive ticket to Dude University. You can receive a discounted rate either through the date the hotel specifies or until the Dude Deal is sold out, whichever comes first.

What payment types are accepted?
Credit card is the only form of payment accepted for Dude Deal reservations, as Dude Solutions purchases the room for you. Purchase orders and checks are all accepted methods of payment for Conference Only.

Parking
Is parking included in the Dude Deal or Conference Only registration?
Parking is NOT included in either the Dude Deal or Conference Only registration.

Sessions
What kind of sessions can I expect?
The curriculum is designed to provide professional development for people in all areas of operations, including maintenance, energy, technology, safety and business. Scheduled courses will address industry topics and provide valuable training applicable to operations professionals of all levels, including directors and managers, administrators, supervisors, technicians and office staff.

Is pre-registration for the classes and sessions mandatory?
There is no pre-registration for sessions, but attendees may find it helpful to review the schedule prior to the event to maximize their time.

Can I get Professional Development Hours (PDHs) for attending Dude University?
Yes, you can! A certificate can be provided to you on request after the conference. Just email university@dudesolutions.com.

Whom should I contact if I have special dietary needs or allergies?
Please email university@dudesolutions.com for special requests or accommodations.

What is the recommended attire for the conference?
Business casual attire is recommended for all conference functions.
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