Simplify and Control Your IT Operations Between limited resources and the needs of faculty, staff and students, IT teams in education struggle to strike a balance. That’s why we created a suite of solutions designed to support your technicians and put valuable time back in their day. From request to resolution, Help Desk™ empowers IT technicians with the help of automated workflows, plus detailed asset tracking and reliable reporting. Automated Email updates to requesters as tickets are resolved Have agentless asset discovery and tracking for all devices on your network Track all devices on your network and protect your data Strategic Quantify costs for supporting and maintaining older equipment Capture total cost of ownership for assets for smarter decision-making Save IT staff 30 minutes per incident by streamlining workflow Dependable Manage technology smarter so faculty and students never miss a beat Provide a better user experience for requesters so no work is overlooked Ensure that requests are sent to the right technician with automated workflows