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SmartGov Community Development for Government

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Maximize Permitting, Licensing, Inspections and More

Most local jurisdictions still rely on paper-based processes and legacy on-premises systems to manage permitting, business licensing, inspection, code enforcement, plan review, parcel and fee management, and related business processes. This often leads to costly errors and delays, missed development opportunities, disgruntled citizens, and bad public relations.

Dude Solutions SmartGov™ lets you manage all of your processes and workflow tied to permitting, licensing, inspections and code enforcement in a single web-based system that is hosted in the Amazon Web Services (AWS) cloud.

SmartGov improves your back-office efficiency while increasing citizen engagement - both of which drive business revenue.

Efficiency

  • Dramatically reduce time, cost and error associated with permit processing, business licensing, code enforcement and recurring inspections
  • Automate, track and manage all workflows and tasks in a unified, web-based and mobile-enabled application
  • Realize all of the benefits of a world-class AWS cloud environment, including time and cost savings, seamless upgrades, optimized performance, better security and more

Engagement

  • Maximize engagement and citizen satisfaction with an elegant web-based portal that promotes self-service and transparency
  • Break down barriers and silos, build a stronger connection with citizens, and inspire confidence in your community
  • Meet rising expectations from the citizen community for modern, optimized user experiences

Revenue

  • Drive development, growth and revenue in your community; capitalize on development opportunities in a timely and efficient manner
  • Attract new business and reduce time-to-revenue by optimizing process and efficiency for permitting and licensing
  • Dramatically reduce permit processing time to allow for more permits, greater citizen confidence and increased revenue

Product Features

Increase Citizen Satisfaction While Driving Revenue
  • Streamline permit processing and inspections by automating your workflow and approval processes. Get rid of sticky notes and phone calls.
  • Ensure compliance, drive efficiencies and improve public safety and engagement by automating all case actions, from complaint to resolution.
  • Manage all aspects of business licensing, including timelines, fees and inspections, in a unified, web-based, mobile-friendly application.
  • Enable citizens to submit applications, track the status of permits, and review real-time inspection results online for better engagement and client satisfaction.
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What Our Clients Are Saying

“One council member told me the first month we had the solution that it cut down on his phone calls by 70 percent.”
- Jerome Keene, Senior Planner, City of Delano

Interested in learning more?

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