IT Help Desk
School staff and teachers both rely upon their devices to create an exceptional environment for students to learn. It’s up to school IT teams to ensure that everything in the ecosystem is up and running as it should be – often with limited time and resources.
We designed Help Desk specifically for the technological needs of schools (from K-12 to universities) that want to simplify their processes and empower their IT teams. Our school help desk software makes your IT team tech champions by providing an intuitive system for your help desk. Modernize request processes, gain control of your landscape and devices, make smarter capital decisions, and more – all in one powerful solution.
Learn more about Help Desk.
IT Asset Inventory
The great thing about new technology is that it cuts down on paper clutter – but your team has to monitor all of the new devices, systems and processes across your school’s network. Our IT asset discovery solution, Insight, can help you prevent additional clutter before it happens to protect your education institution’s resources.
Insight provides visibility into everything you need to successfully manage your technology infrastructure. Automatically discover all IP-addressable devices on your network with our agentless discovery and monitoring tool that is non-invasive, so you can get answers quickly and have minimal implementation time. With Insight, your IT team will be able to monitor and protect your school’s valuable technology investments to minimize downtime in the classroom and gather asset data for more informed decisions.
Mobile Device Management
It’s clear that schools are becoming much more mobile friendly, creating new ways to use technology to learn and improve processes. The trick comes with finding a way to manage and streamline the mobile technology in use at your school, especially with the potentially limited resources of your IT team.
How do you manage school-issued mobile devices?
With our mobile device management (MDM) software for schools, you’ll have the tools you need to oversee and secure personal and school-owned devices across your network. Instantly multiply your IT team with cloud-based and, well, mobile solutions for managing the devices on your network quickly and confidently.
MDM from SchoolDude’s TechnologyEssentials suite gives administrators the power to simply and remotely manage device policy, supervise device usage and control application distribution across the network. This kind of control can equate to risks avoided, time saved and technology headaches lessened.
- Enable IT teams to better monitor and manage a diverse array of tablets, smartphones and other mobile devices
- Support policies for Bring Your Own Device (BYOD) and organization-owned IT assets
- Track warranty information for various building components
- Simplifies compliance with CIPA and other student protection policies
- Remotely allows teams to configure device and application policies