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Technology Management
for Education

Gain Time, Data and Security

Manage your IT work requests faster and easier. Provide a better user experience and get the support you need.

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Simplify and Control Your IT Operations

Between limited resources and the needs of faculty, staff and students, IT teams in education struggle to strike a balance. That’s why we created a suite of solutions designed to support your technicians and put valuable time back in their day. From request to resolution, Help Desk™ empowers IT technicians with the help of automated workflows, plus detailed asset tracking and reliable reporting.


  • Email updates to requesters as tickets are resolved
  • Have agentless asset discovery and tracking for all devices on your network
  • Track all devices on your network and protect your data


  • Quantify costs for supporting and maintaining older equipment
  • Capture total cost of ownership for assets for smarter decision-making
  • Save IT staff 30 minutes per incident by streamlining workflow


  • Manage technology smarter so faculty and students never miss a beat
  • Provide a better user experience for requesters so no work is overlooked
  • Ensure that requests are sent to the right technician with automated workflows

Increased Transparency

From request submission to completion, improve communication and generate configurable reports and detailed, dynamic dashboard graphs.

Asset Awareness

Track the assets on your network with automated agentless discovery and capture total cost of ownership.

Better Budgeting

Be able to report costs by category, and track staff labor costs and work completion to justify budgeting and planning decisions.

Protected & Secure

Keep your faculty, staff and student data secure by restricting access via remote mobile device management.

What Our Clients Are Saying

"We now support approximately 4,000 computers. I'm down a full-time technician, yet we're handling the workload seamlessly."

- Dana Lighthall, Desktop Support Manager

Interested in learning more?

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