Workflow Management

Mobile Workflow Software that Makes Sense

When a work request comes in, how do you know who is in position to address it?

With Dude Solutions’ Mobile311, you can take full advantage of the investment you have made into your GIS. As an ESRI Silver Partner, our integrations with ESRI allow you to identify exactly where your assets are located and put that investment to work for your crews in the field.

Our government work order solution empowers you to receive and assign work requests, schedule and manage maintenance for both in-house and contracted labor, as well as track, analyze, and report all associated costs and activities. With Mobile311, you can eliminate the need for printed map books and allow for access of your GIS information and work order data to be in the palm of your crew’s hands, on their mobile device.

Reduce windshield time, miscommunication and stress with a new, organized workflow that plays to everyone’s advantage.

  • Boost agility by routing work directly to mobile devices used by your field-based crew
  • See where your field crew is in relation to work orders to create more efficiencies
  • Automatically ensure your unique work request routing rules are configured and optimized
  • Improve engagement by keeping technicians, managers and requestors in the loop on maintenance tasks

Having this system has freed me up to do more important projects for my department. It’s probably saved me anywhere from 25% to 50% of my time.

Kate King Property Maintenance Office Manager for Boone County, KY

Dive into our maintenance solutions for Government