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Technology Management
for Government

Increased Visibility and Trusted Security

Manage your IT work requests faster and easier. Provide a better user experience and get the support you need.

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Technology

Track Assets and Capture Data with Ease

As the IT leaders of your municipality, you understand the importance of technology as well as anyone – and at the same time, you know you need to balance the needs of your constituents with limited resources. Our technology management software helps you strike a balance with automated workflows, plus detailed asset tracking and reliable reporting. Put back time in your technicians’ day and get back to the work that matters.

Automated

  • Capture and track all IP-addressable assets on your network
  • Route new requests to the right technicians so nothing is lost
  • requestwith streamlined workflows

Strategic

  • Capture total cost of ownership to determine repair vs. replace decision-making
  • Create reports for key stakeholders and prove the worth of your team
  • Automate workflows and tracking to ensure you don’t miss a thing

Dependable

  • Manage technology smarter so your team stays on top of all software and devices
  • Improve user experiences and adhere to your SLAs
  • Automate workflows and tracking to ensure you don’t miss a thing

Protected & Secure

Keep your data secure by capturing and tracking all devices and software on your network.

Increased Transparency

From requests to assets, you’ll increase visibility into your users, devices and work.

Asset Awareness

Track the assets on your network with automated, agentless discovery and manage what can be accessed remotely.

Better Budgeting

Improve your budgeting with detailed work history and pinpoint what creates the best return on investment.

What Our Clients Are Saying

“We have found the system helpful in managing our daily workload. Now we can see a list of work assignments and prioritize it. It’s helped us understand how much work we’re getting done.”
- Mayor Daniel Rizzo, City of Revere, MA

Featured resources

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Top Five Behaviors of Successful IT Departments Guide

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New Ways to Measure and Leverage the Value of IT Webinar

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