Senior living operators are challenged with responding to resident satisfaction and compliance requirements, all while delivering a high-quality product. All are key to your success as an operator and require more than just random checks. At the same time, having the time and systems in place to run quality checks, mock surveys and satisfaction reviews can challenge even the most sophisticated operator. So how do you find out, in real time, residents’ impressions of maintenance, housekeeping or transportation? How do you know where quality issues lurk in housekeeping and what staff need training on? How prepared are you for your next compliance inspection?
With our QA & Survey tool in TheWorxHubTM, you can automate the resident survey process and get results in real time, complete QA checks in seconds on a mobile device and gauge survey preparedness at a glance. For multi-site operators, corporate dashboards can help highlight your superstars and those lagging behind – ensuring you know where to focus your attention.
If you’re looking to make your life more difficult, stick with what you’re doing. If you want to make your life easy, go with The Dude.
2018 Senior Living Operations Report: All About Resident...
2018 Senior Living Operations Report: All About Resident Satisfaction
How the Facilities Team Can Create a Better Resident...
How the Facilities Team Can Create a Better Resident Experience
Connecting Maintenance & Resident Satisfaction