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Taking Service to the Next Level (Ep. 45)

Bob Bittner & Ray Kharawala

  • Episode 45
  • 17 mins

We are back this week to talk more about Customer Service and what that means to the facility maintenance professional. Ray and Bob talk about what it really means to take service to the next level in the day to day operations. How can you make a lasting impression on your “customers”? What are the little things that you can do that will drastically improve the way your team is perceived? When are you really DONE with a job? It is easy to get caught up in the hustle and bustle of the everyday hectic that is a facility manager’s daily life, but taking a few moments to focus on the service aspect of the job can really make a difference.

Take a few minutes to listen in and learn how to step up your service game!

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