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MAINTENANCE

Simplify operations with our intuitive maintenance management software

Manage daily maintenance tasks while prioritizing compliance, safety and service with our easy-to-use maintenance management software. Deliver exceptional resident service and care with TheWorxHub.

  • Streamline request automation, inventory management and work order prioritization
  • Improve communication between requesters and staff with our mobile-friendly app
  • Optimize asset awareness with barcoding, detailed inventory and improved documentation
  • Automate preventive maintenance and integrate with compliance reports
  • Refine operations by benchmarking your maintenance tasks against industry KPIs and decades of data
TheWorxHub details
Maps showing a visual of the interior and locations of rooms and housekeeping needs in TheWorxHub.

Technicians can access the information they want a lot faster than they have ever been able to in the past. It has made my existing staff more efficient.

Casey Jones

Presbyterian Senior Living

COMPLIANCE

Confidently manage your EOC compliance

Create a safe and healthy environment for your residents and ensure compliance with NFPA and CMS standards with our cloud-based, mobile software designed specifically for senior living operations management.

  • Track compliance-related tasks using any mobile device
  • Improve communication between safety committees and maintenance
  • Share work tasks across departments involved in compliance
  • Ensure the use of updated compliance codes (NFPA and CMS)
Compliance details
Details of an asset's scheduled work: work order number, PM, occurrence pattern and next generation date in TheWorxHub.

QUALITY INSPECTIONS

Optimize quality assurance and resident satisfaction via mobile surveys

Manage everything — from inspections to infection control/housekeeping audits to resident and staff satisfaction surveys — all through one mobile-friendly tool with a centralized dashboard.

  • Automate and customize your resident survey processes and monitor results in real time
  • Gauge quality of work and resident satisfaction by department or community
  • Trigger corrective action automatically to ensure issues are resolved in a timely manner
  • Utilize multi-site dashboards for visibility to large-scale trends and issues as they arise
Quality Inspections details
TheWorxHub mobile survey showing if housekeeping was completed in a timely manner and if tasks were completed.

HOUSEKEEPING

Deliver exceptional service with our easy-to-use housekeeping tools

Simplify every aspect of housekeeping with our mobile-enabled software to ensure the cleanliness of your buildings and spaces, and the safety and comfort of your residents.

  • Streamline requests, scheduling, staffing and tracking with one intuitive system
  • Manage, track and document infection control to lower risk and ensure compliance
  • Simplify resident room cleaning and billing processes to drive revenue generation
  • Track and document steps for annual deep cleaning processes (e.g., floor care, windows)
Housekeeping details
TheWorxHub senior living operations management software staff list and work schedules.

ENERGY MANAGEMENT

Keep residents comfortable, identify waste and control utility costs

Manage your entire energy and utilities ecosystem from a single dashboard with Energy Manager. Get clear insight into your energy usage, communicate benchmarks and realize cost savings.

  • Monitor and track utility bills to verify billing accuracy and uncover errors
  • Benchmark sites to make strategic decisions based on data
  • Maximize energy conservation efforts and sync with ENERGY STAR®
  • Report on trends, chart your progress and share your success
Energy Manager details
Energy Manager software showing monthly avoided costs for utilities.

ADDITIONAL MODULES

Our additional modules make getting work done even smarter

Need capabilities to help you further improve resident service, ensure regulatory compliance and do more? Consider additional software modules for senior living communities.

    TRANSPORTATION

    Track. Control. Improve.

    Help your residents safely get to where they need to go with our connected system that improves documentation and streamlines transportation management, including trip requests, driver assignments, billing and fleets.

    • Ensure consistency and quality by simplifying the planning process; see which drivers are available and allow drivers to see their trips and important resident details
    • Never miss a billing opportunity and maximize revenue by tracking billing associated with specific trips
    • Help drivers plan their routes and know exactly where they need to be by using a system integrated with precise online mapping tools
    • Use transportation resources more efficiently – and don’t double your work – by merging trips together
    TheWorxHub senior living operations management software monthly view of a transportation trip calendar.

    SECURITY

    Robust rounding. Improved security.

    Our dashboard and mobile tools help your team reliably document security rounds and incidents to more efficiently manage risk and create a safer, more secure environment for residents and staff.

    • Improve round efficiency by using key checkpoints, location-based check-ins and voice-to-text work order on all mobile devices
    • Track incidents by documenting what happens where and when in standard incident forms that incorporate photos and notes
    • Keep security teams efficient and accountable with a management dashboard that allows you to view daily activity logs
    TheWorxHub security incident report information and a corresponding email update to involved parties.

    CAPITAL PLANNING

    Better planning. Better outcomes.

    Better budgeting tools, real-time reporting and asset analytics will help you create an attainable capital plan.

    • Improve planning processes and team productivity by quickly gathering forecasting data and starting your capital plan in just three questions
    • Justify budget requests and better position your capital plan by using statistics from real-time work and asset analytics
    • Stay on track to reach financial goals by assigning costs and budget values to work, projects and services
    • Better identify how to spend capital dollars and stay transparent across multiple sites with a common, powerful corporate dashboard
    TheWorxHub senior living operations management software details of an equipment’s replacement forecast and lifespan.

    ROOM BOOKINGS

    Simplified bookings. Better organization.

    Our easy-to-use room booking software simplifies processes and enhances communication between your housekeeping, maintenance and catering departments for more organized events.

    • Let staff easily see room availability and submit booking requests, including tasks for each department, on a centralized, interactive calendar
    • Automate setup and teardown tasks, including setup maintenance, cleanup housekeeping and event catering, with easy-to-use templates
    • Maximize revenue opportunities with simple billing tools for room bookings and events
    • Have the right food in the right place with food service requests and room bookings tracked in one integrated system
    TheWorxHub new senior living bookings request alert with the options to reply accept, tentative, decline and propose a new time.

    SPACE MANAGEMENT

    Detailed visualization. More efficient operations.

    Locate assets and equipment easier, complete work faster, improve efficiency and chart compliance needs with visual interior mapping and mobile technology.

    • Simplify inspections and easily identify work locations, assets and preventive maintenance tasks by uploading image files to visualize interiors
    • Make space use more efficient by using square footage calculations to streamline reimbursement, optimize departmental chargebacks and more
    • Help your staff locate critical life safety elements easily by sharing life safety drawings, so they can work safely and efficiently
    TheWorxHub maps of an entire senior living facility’s entire floor and bar graph indicating the available locations mapped.

    WORXIQ

    Robust analysis. Powerful insights.

    Use our analytics tool and customizable dashboard to easily aggregate and visualize data, establish KPIs, benchmark your operations and provide reports to key stakeholders.

    • Visualize critical stats with customizable business intelligence tools and built-in templates
    • Use the power of real-time data to justify goals, understand workloads, share progress and map to KPIs
    • Establish corporate standards for priorities, reporting, preventive maintenance and more for all sites
    • Gain insight to improve processes and performance by benchmarking against facilities like yours, based on per resident unit data
    • Stay ahead with automated reporting on compliance and life safety, work orders, assets, cost analyses and staff time allocations
    TheWorxHub for senior living dashboard with pie chart and bar graph, with counts of assets by category data.

    Ready to see how our Senior Living Suite can benefit your organization?

    Or want to ask a question?

    Contact Us
    BY THE NUMBERS

    Keep your residents cared for and your spaces inviting

    We're proud to serve thousands of senior living communities across the country of all types and sizes, which means we understand the unique needs of your facilities and staff.

    Learn more

    1.6K+

    Healthcare and senior living organizations using TheWorxHub

    280K

    Professionals who trust TheWorxHub

    $55M

    Fee-for-service chargebacks

    99.9%+

    Product uptime

    We deliver the tools you need to better serve your residents

    Our user-friendly solutions are designed specifically for your day-to-day needs, helping you meet your goals and improve resident service — all at the same time.

    A Better Resident Experience

    From documenting resident preferences to faster response times, improved communication, streamlined transportation and hassle-free room bookings, our easy-to-use software will help you deliver a best-in-class resident experience.

    Maximize Revenue

    Our full suite of integrated software solutions enables you to maximize revenue by streamlining accounting tasks, including billing, unit turns and managing fees for unit customization.

    Foster Better Communication

    From one-step work requests to intuitive event planning, improve communication between staff and residents, and easily connect TheWorxHub to your resident engagement platforms and other systems.

    Ensure Compliance

    Keep everything on your radar with our easy-to-use survey and inspection tools and digital record keeping, so you stay compliant with the NFPA Life Safety Code, CMS and more.

    INTEGRATIONS

    Seamlessly integrate with the tools you already use

    OUR CLOUD-BASED PLATFORM

    Solve every operations challenge – all in one platform

    Data Intelligence

    Turn our 20 years of experience and billions of data points into smarter, more strategic decisions. Better data, deeper insights and configurable reports enable you to more strategically manage, maintain and invest in your senior living communities.

    Technology & Security

    Our easy-to-use, cloud-based technologies combine the convenience of a mobile platform with ongoing support and an agile environment. Our next-level security ensures your data is safe, protected and secure, empowering you to do the best work of your life.

    Ready for a tour of our integrated solutions?

    See how TheWorxHub Suite for senior living – or its individual solutions – will help you better manage facilities, assets and resources.

    Request a demo